Policy Center
Refund Policy
01. Digital Nature
Since WebNLive offers non-tangible, irrevocable digital goods, we do not issue refunds once the order is accomplished and the product download link is sent. As a customer, you are responsible for understanding this upon purchasing any item at our site.
02. Major Defects
Although all products are thoroughly tested before release, unexpected errors may occur. You should contact us regarding any major defects. We reserve the right to rectify the error or defect within 72 hours.
03. Non-Eligibility
Refunds will not be provided if:
- You simply changed your mind after purchasing.
- You do not have the technical skills to use the product.
- The product was bought by mistake.
Questions? Contact our support team via WhatsApp for instant assistance.