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Policy Center

Refund Policy

01. Digital Nature

Since WebNLive offers non-tangible, irrevocable digital goods, we do not issue refunds once the order is accomplished and the product download link is sent. As a customer, you are responsible for understanding this upon purchasing any item at our site.

02. Major Defects

Although all products are thoroughly tested before release, unexpected errors may occur. You should contact us regarding any major defects. We reserve the right to rectify the error or defect within 72 hours.

03. Non-Eligibility

Refunds will not be provided if:

  • You simply changed your mind after purchasing.
  • You do not have the technical skills to use the product.
  • The product was bought by mistake.

Questions? Contact our support team via WhatsApp for instant assistance.